Frequently Asked Questions

Motorcycles

Motorcyclists are welcome in the hotel, as long as you promise to be well behaved (not that anyone else is)

Car Parking

There is parking both to the side of the hotel. If travelling on a motorcycle and you´re worried about security, (its never proven to be an issue) we can provide a security chain.

Payment of Accounts

The following credit cards are accepted: Visa, Mastercard and Maestro. Payment can also be made by travellers cheque and cash (€uros) is always welcome.

Check In

Check in is from 14:00 hours or possibly earlier by prior arrangement.

Check Out

Please check out of your room prior to 12:00 am. Should you require to leave your luggage longer this can be attended to at reception. Please respect these timings as the hotel needs to service guest rooms for arriving guests.

Valuables

The management cannot accept responsibility for guests' effects left on the premises, but a valuable item may be deposited for safekeeping in reception

Medical

24 hour emergency medical service is available in the village.

Communications

Wireless Internet, is available in the cafeteria. (please ask a member of staff for the access code)

Laundry Service

A laundry service is available, please ask at reception.

Pets

We accept well behaved pets. Pets must not be left unattended in the bedroom and are not allowed in the dinning room. (with exception to guide dogs). Any damage or soiling will be charged at full cost which the hotel has incurred.

Tourist Information

We have an extensive supply of information on places to visit and things to do within the Picos ans surounding area. Some of this information is contained in a book within the rooms. As as last resort the Tourist Information office is in the cenre of the village on the main road.

Breakfast

A full or Continental Breakfast is served in the dinning room between the following times: 8.00am - 10.00

Special Diets

We can cater for just about any special diet, advance warning is required

Packed and Picnic Lunch

Should you be planning a day out or a long journey, we will be happy to provide you with a picnic lunch.